Internode :: Residential :: Internet :: Home ADSL :: Standard

Home About Internode Contact Internode Support Products Business Residential

Looking to transfer your existing broadband service to Internode Home ADSL Standard? Here's all the info you'll need to do it.

Of course, if you don't already have ADSL on your phone line, then simply signup for a new Home ADSL Standard - with no setup fee on a 24 month contract; or a $129 setup fee on a monthly contract.

If however you do already have a suitable ADSL service on your phone line, then you may be able to 'transfer' your existing service faster and cheaper - no setup fee on a 24 month contract; or a $39 churn fee on a monthly contract.

Here is a graphical representation of the best methods to transfer to ADSL Standard or ADSL Plus, further detailed explanations on these processes are provided below the diagram.

Graphical representation of how to transfer to Internode ADSL Standard or ADSL Plus

Fast Transfer ('Churn')

This is available if your current ADSL service is with a participating ISP, and delivered via a Telstra Wholesale or BigPond ADSL port. It provides a fast, low cost ($0 on a 24 month contract; $39 otherwise) transfer to any of the Internode Home ADSL Standard plans.

Most ISPs - including Telstra BigPond - participate in this Fast Transfer or 'Churn' process. You can check if your ISP is a participant by referring to the first column (DSL Transfer) in this list, or just ask them.
As well as Telstra BigPond ADSL, the majority of ADSL services at 256/64 kbps, 512/128 kbps, 512/512 kbps, 1500/256 kbps and up to 8000/384 kbps use Telstra Wholesale ADSL ports as the 'last mile' access. Telstra BigPond ADSL services at any speed, including ADSL2+, are also eligible.

It's a simple process to take advantage of churn - you just need to select your current ISP's name from the list presented during the online signup process. Please read our Churn FAQ if you require any further information.

Disconnect/Reconnect

The other alternative - if you can stand not having broadband for a couple of weeks - is to cancel your current ADSL service, and order a new Internode Home ADSL Standard service ($0 on a 24 month contract; $129 otherwise) from scratch!

Important Disclaimers and Information

If you disconnect from your current provider via any method, your existing ISP may charge you contract break fees and/or service disconnection fees in accordance with their contract with you. Internode is not responsible for, and has no control over, those fees. Please check your existing contractual conditions carefully before changing providers.